The HiViz WorkShop
About Our Products
If this is your first time shopping with us, you may find the following information helpful. Otherwise, select from the left-hand menu to order.
Click here for information about shipping to countries other than the US. |
What we sell: We sell kits of electronic parts for building sound and photogate triggers and delay units. All of our kits are designed to actuate electronic flash units. They will also actuate many electronic cameras. For help in selecting a product, see the Product Guide.
We also sell individual components (semiconductors, optoelectronic components, resistors, capacitors). If there's a component you need that isn't listed, just contact us to inquire about availability. We also have additional cable lengths in order to provide greater extensions for photogate and flash unit.
Standing discounts: The following discounts are always available.
- When you purchase a breadboard with a trigger kit or delay unit, you'll receive a $1.00 savings over purchasing the breadboard and kit individually. To receive this discount, select the item code ending -BB.
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When you purchase a delay unit in combination with a trigger kit, you'll receive a $1.00 savings over purchasing the trigger kit and delay unit individually.
- When purchasing both a delay unit and breadboard with a trigger kit, you'll receive a $2.00 savings over purchasing the delay unit, breadboard, and trigger kit separately.
How much electronics experience is needed? You don't need to understand electronics such as how transistors and integrated circuits work, but you do need to know the basics of how electrical circuits work. For example, a circuit must be complete and have an energy source in order for current to pass. Some components have polarity, and their positive and negative terminals must be connectly correctly. Short circuits must be avoided. We provide online instructions with high-resolution photos showing the circuits step-by-step as they're being built on solderless breadboards. Some of these instructions are written for our breadboards; in that case, you should purchase a breadboard with a kit unless you already have a similar breadboard of your own.
Soldering is required for some of the kits. You can check the assembly instructions for the kit(s) you're interested in to see if soldering is needed.
Some of our kits, such as the Camera Opto-Switch, Multi-Trigger 2, and SK3 Sound Trigger involve wiring a circuit board and/or project box. Experience in building similar electrical projects is recommended, as we expect you to be able to troubleshoot any wiring issues on your own.
How
to order and pay for your purchase
You can purchase kits online using our PayPal shopping cart feature and a credit card or bank draft. Payment in US currency is required. If you prefer to send payment by mail, contact us first to let us know what you want.
Shipping, handling, and sales tax
Shipping address: Please check before ordering that your address in PayPal is current to make sure that your order is shipped to the correct address.
US Customers:
During PayPal checkout, you can select either USPS Priority mail or USPS Express shipping and handling. Rates for Priority start at $6.75 for orders up to $50. Shipping charges increase in increments of $3 for each additional $50 of merchandise.
Sales tax is automatically added to North Carolina orders.
Shipping with the US Postal Service
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On checking out, the default option for shipping is USPS Priority. If your order total is less than $50, we ship in a flat-rate Priority envelope. Note that this is not a tracked service. S&H for flat-rate Priority is $25 ($21 for Canada).
- If you prefer a tracked service, change the shipping method to USPS Express or contact us for an alternative.
- Priority International--Note that this is not the flat-rate service mentioned above. You can track the shipment online. Estimated transit time is 6-10 business days. S&H for Priority International starts at $45 ($30 for Canada).
- Express International--You can track the shipment online. Estimated transit times are 3-5 business days. S&H for Express International starts at $45 ($36 for Canada).
The above shipping times are not guaranteed, because shipments can be held up by the Customs office of the destination country to await payment of duty or VAT. It's wise for customers to watch the tracking information to see when the shipment reaches Customs. If the shipment remains in Customs for more than a few days, contact Customs or your post office to find out the reason.
If you need date-certain delivery, we can ship by USPS Global Express Guaranteed (GXG). The USPS contracts with FedEx for this service. FedEx acts as a broker to expedite moving your shipment through Customs. Transit times are 1-3 business days. The rates for GXG are much higher than for USPS Express. By the way, the same is true for other brokered services such as provided by UPS and DHL. If you need rapid, guaranteed service, contact us for rates.
When we ship your items, we attach a Customs form and in some cases an invoice as required by postal regulations. On the Customs form, we identify the contents as merchandise. We don't honor requests to list the contents as a gift. This would put both the customer and us in violation of postal regulations of both the US and the destination country.
Payment of duty, value-added taxes, and handling that are assessed by the destination country are the responsibility of the customer. Many countries have a threshold value for commercial shipments below which taxes and handling charges are not assessed. Check your own country's Customs regulations for this information.
In the event that you think a shipment is lost, check with your Customs office to find out if they're holding the package for payment of taxes. If not, contact us. We can initiate an official request to the US Postal Service to locate the package. Once we make the request, it can take a 2 weeks to receive an answer. At that time, if the USPS has determined that the package is lost, we can initiate a claim and refund your purchase.
If you have question about an order, contact us. If you're having trouble getting a breadboard circuit to work, we'll do our best to help you troubleshoot via email exchange. If that doesn't solve the problem, you may send the circuit to us, and we'll get it working for a fee plus shipping and handling both directions.
Returns must be requested within 30 days of the day the shipment is delivered. We can take returns on unopened kits. We can take returns on circuits that we assemble for you as long as the circuits are in good condition. There may be a restocking charge. We don't refund shipping and handling charges unless the merchandise is faulty. Contact us for return instructions.
When you order through the PayPal shopping cart, the PayPal privacy policy covers that transaction. (From the PayPal home page, click the Privacy link at the bottom of the page.) When you correspond with HiViz.com via email, your email address and any personal information you provide is kept private.
